Each necklace is handmade and inspected to ensure the highest quality for our customers. This hematite necklace/earring set is perfect for that chic and classy style. Turn heads with this a hematite necklace! Great as gifts! Clasp unlocks by twisting counterclockwise. Returns: We believe in providing excellent customer service. 100% satisfaction guaranteed. In any event, if you feel that you are not satisfied with your purchase then feel free to contact us. We will take care of your issue right away.