Benaya works with guild artists to produce hand painted ceramic tiles using a glaze formula to avoid crazing as much as possible. The raw clay is formed into a bisque, the picture is then drawn onto it and the raised line work is applied by hand. The artists then apply the colors in layers and finally it is fired at 1000c (1800f) for 22 hours.
The construction of the clay and the paint/glaze material are very different and the varying temperatures cause minute amounts of shrinkage and expansion. This contributes to movement in these elements which results in ""crazing"".
Crazing can happen at different stages of the tile's life, ranging from hours after being fired to months or years later. Master craftspeople consider this type of product to be alive and liken crazing to tiles as wrinkles are to people.
The ceramic tile has been packaged to prevent damage from impact. We understand that every delivery situation is different and we ask that you make it as easy as possible for the delivery to take place without requiring dropping or throwing packages over fences, gates and other types of impediments. Please inspect your ceramic tile for any damages and if you find any rest assured you will be taken care of.