1 Professional Framers,Professional Accessories for photo frame.We making photo frames for big distributors in the USA more than 10 years, Our frame is true size and great quality. 2 No matter whether the glass is broken or not, we provide unconditionally return and exchange service. 3 Each frame in the box has been inspected and is intact. We use the special protective packaging for the frame, but during transportation, some packages will fall and impact, and the glass will be crushed by the extrusion of the photo frame strip, so the glass is broken and the box is still intact. 4 Please assured to choose this record frame feel free. In case of glass breakage, please return and exchange the frames.