Q: What age range is it most suited for?
A: 5-12 year old kid, lovely backpack. My grandaughtergot hers for last year in school age 12

Q:Should the shoulder strap of the schoolbag relievethe child's shoulder pressure?
A: Yes,adjustable wide padded shoulder strap,releaseyour baby child pressure, protect your kid back and shoulder.Our school bagsare designed with the child's small shoulders in mind.

Q:Would this bag be suitable for Primary school?
A:I think it would be to big for a young child.It isan amazing bag and would be more suitable for toddler boy girl

Q:is it water proof?
A: the outer material is thick Oxford cloth, while thelinning is a little water resistant so this bag is not a 100% waterproofbackpack.Unless you buy an "out door" bag or a water proof cover ,bags of this nature are not 100% waterproof. if you are that concerned, put thelaptop in a plastic bag.

Q:What if I no longer like the schoolbag and want toreturn it?
A:Buywith confidence and don't have to worry about any losses to you. We hope thatour schoolbags can accompany you. But if you really want to cut it off, contactus and return the schoolbag to us, we will give you a full refund