This Netgear AC1200 is in used - acceptable condition. It will show definite signs of use, including noticeable dents and scratches on the front, back and corners of the product. Although it will be cosmetically flawed, this Netgear router has been determined fully functional by our industry leading functionality inspection. You're getting a fully working product at a great price! Please note ** This item comes in aftermarket packaging.The product is multiple voltage compatible that voltage arrange is100-240V