This product is designed to have creases in it, and it will naturally crease more with every use. This is intended and just adds more character to it. We hope you love it as much as we do. Please note that over time, the special finishing will deteriorate, so please handle it with care and avoid harsh surfaces. The soles on these shoes have been finished to be worn and distressed over time to give a unique appearance. This is not a fault but an inherent part of the design.